Northeast Claims Adjusters, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request our services, or otherwise engage with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other information you provide when contacting us or requesting a consultation.
- Insurance/Claim Information: Policy details, claim history, loss documentation, and related records provided to us in connection with our services.
- Technical Information: IP address, browser type, device details, and browsing behavior collected through cookies or analytics tools when you use our website.
2. How We Use Your Information
We use your information to:
- Provide and manage our public adjusting services.
- Communicate with you regarding claims, inquiries, and service updates.
- Process requests for estimates, consultations, or emergency services.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only with:
- Service Providers: Contractors or partners who assist us in delivering services (e.g., emergency restoration providers).
- Insurance Representatives: When necessary to prepare, submit, and negotiate claims on your behalf.
- Legal/Regulatory Authorities: As required by law or to protect our legal rights.
All third parties are required to protect your information and use it only for the purposes specified.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee 100% security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your information, subject to legal or contractual obligations.
- Opt out of certain communications.
To exercise these rights, please contact us at the email or phone number below.
7. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, though some features may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Northeast Claims Adjusters, Inc. (東北保險理賠事務所)
99-07 74th Ave.
Forest Hills, N.Y. 11375
718-928-4027
Info@neadjustment.com
